Management

Training in companies from follow-up to evaluation

Talking about the work plan in companies, institutions and bodies, regardless of their type of activity, requires preparing a parallel plan for it, to follow up and evaluate the work.

Achieving the institution’s goals also requires continuous follow up on the implementation of the stages of the work plan and relying on the scientific evaluation of the training activity of the employees.

The objective of the personnel training plan is supposed to achieve certain goals through specific accomplishments. Thus, the monitoring of the progress of the stages of the training plan needs to be implemented correctly, and according to what is decreed for it.

It also needs to be accompanied by follow-up procedures that are closer to monitoring, and often coincide with the start of the actual application of training.

The implementation of a follow-up process requires constant evaluation; Because they are two related processes; To ensure the upgrading and development of training; In order for all employees to achieve the desired productivity efficiency.

The follow-up and evaluation processes require the development of a plan for each of them, which is attached to, completes, and complements the training plan. This aims to discover and address the gaps that may appear during the practical application, and then overcome them; This means that they play an essential role in advancing the training wheel towards its goals.

It requires measuring the effectiveness of the training activities themselves; By measuring performance across training situations.

In other words, the feedback is an indicator of the need to modify or change the training program. If a training design fails to bring about the intended behavioral change, then it must then be modified or changed; Until we get to the shape that achieves the desired.

Follow-up process

Follow-up means monitoring the implementation of the phases of the training course. This ensures that the implementation takes place within the estimated timings to complete the stages of the training plan to achieve its final goal and to give the monitoring process maximum positive effectiveness.

The follow-up process must be provided with the possibilities of rapid intervention to remove obstacles that may appear, or to increase the driving force of the training stages.

The nature of the intervention may be in order to modify and develop the executive procedures of the plan.

The main task of the follow-up process is to collect data, indicators and statistics on which the assessment process is based.

Follow-up is a set of procedures that ensure the monitoring of the implementation of the training plan and the regularity of its activities and progress towards the goal. Through the following:

-Monitoring the implementation of the training plan; To ensure that it is on the path specified for it, and according to the specified method.

-Observing the implementation of the training plan; To ensure that it goes within the time plan for the completion of its stages.

-Monitoring the implementation of the training plan; To ensure that it runs within the specified budget, and that training expenses do not exceed the amounts allocated for it.

-Immediate intervention to fill gaps and remove obstacles to implementation.

-A deliberate intervention to modify or develop any stage of implementation in accordance with the requirements of emergency circumstances.

Evaluation process

The evaluation process means; Measuring the impact of the training on the trainees. This includes the outcome of what they acquired of experience, knowledge and functional and professional skills, and determining the type of change in their behaviour; That is, the objective of the evaluation.

It aims to measure the efficiency of the training work and the size of the objectives of the training plan achieved, and to highlight the weaknesses and shortcomings in order to benefit from them in developing the training work.

Evaluation is a set of procedures, by which the efficiency and effectiveness of training programs are measured. This is done by assessing the extent of its success in achieving its objectives, the efficiency of the trainees and the impact of the training on them, and the competence of the trainers who carried out the training work.

The objective of the evaluation

The evaluation process aims to:

-Understanding the extent of the plan accomplished, and the goals that have been achieved.

-Measuring the validity of training programs and training methods and their contribution to meeting training needs.

-Estimating the extent to which the trainers have achieved competence, identifying the benefits that have been achieved for them, and measuring the validity of the trainers.

-Comparing the benefits of training with the financial investments allocated for it.

-Ensuring adherence to the training schedule.

-Ensuring compliance with the specified financial appropriations for spending on training.

In general, the monitoring and evaluation processes share three main directions in training, which are implemented in parallel lines with each other; To show through the outcome the value of the training as a whole; It is the follow-up and evaluation of training programs, the work of trainers, and the level of trainees.

Sobha Beghoura

Algerian journalist and writer

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